Evanadjie, Bintang Hesa, Adityo Nugroho, and Imroatul Khasanah. “Omnichannel Experience to Increase Customer Loyalty in Modern Retail Superindo”. Integra Business Review 3, no. 2 (December 30, 2025): 86–97. Accessed November 7, 2026. https://iacs.co.id/ibr/article/view/583.